IT Outsourcing Statistics 2010/2011

My good friend Frank Scavo does us all a great service by showing us facts and trends in the field in IT.  His report on IT Outsourcing is available.  It answers questions like: a) How many IT organizations are outsourcing particular functions and how much work are they actually outsourcing?,  b) Is the trend up or down?, c) What percentage of the typical IT budget goes to outside service providers, and, d) How do costs and service levels for outside service providers compare to doing the same work in-house?

Invaluable questions, and more important, evidence based guidelines.  It covers:

  • Application development
  • Application hosting
  • Application maintenance
  • Data center operations
  • Database administration
  • Desktop support
  • Disaster recovery services
  • Help desk services
  • IT security
  • Network operations
  • Web/e-commerce systems

For a full report, visit

The cost of this report: $595 a true bargain.


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